You can book directly on our website by selecting your preferred apartment, dates, and completing the booking form. Our team will confirm your reservation quickly.
Check-in time starts from 2 PM. On arrival, please present your booking confirmation and valid ID. Check-out is by 12 PM on your departure day.
Yes, you can request extensions or date changes through our website or customer support. Availability and pricing will be confirmed accordingly.
All apartments come fully furnished with Wi-Fi, air conditioning, kitchen appliances, and 24/7 security. Some apartments include balconies and scenic views.
Cancellations made at least 48 hours before check-in receive a full refund. Cancellations within 48 hours may incur a fee. Please review our full policy on the website.
You can reach our support team 24/7 via phone, email, or live chat on our website for any assistance.
Yes, housekeeping is included for stays longer than 3 nights. For shorter stays, you can request cleaning services at an additional charge.
Currently, pets are not allowed to ensure comfort and hygiene for all guests.
Yes, secure parking is available for guests. Please request a parking space during booking as spaces are limited.
We have 24/7 security personnel, CCTV surveillance, and secure entry systems to ensure your safety and peace of mind.
We accept bank transfers, mobile money, and major credit/debit cards through our secure payment gateway.
Yes, upon successful payment you will receive an official receipt via email.
Additional fees may apply for extra services like housekeeping, late check-out, or damages. All fees are disclosed upfront.
Modifications and cancellations can be made through your account or by contacting our support. Please see our cancellation policy for details on refunds.
Your personal information is kept secure and confidential. We never sell your data to third parties and comply with data protection regulations.